Career Development Professionals (CDPs) manage a caseload of clients to achieve optimal outcomes and maintain progress from intake interview to case closure.Caseload management is used to manage several cases and includes establishing a structured time allocation process, coordinating referrals and follow-up with other providers, documenting type and duration of services delivered, and evaluating outcomes.
Competent career development professionals must be able to:
Competent career development professionals must know and understand:
Competent career development professionals must be able to perform this competency in the following range of contexts:
Labour market trends may impact the amount of time required to meet client needs and achieve outcomes, e.g. finding and keeping a job.
A number of decisions may be outside of a CDP’s control, e.g. funder prescribing case numbers or timeframes.
Industry-specific terms contained in the standard defined here, where applicable.
Caseload: the number of active cases with which a CDP is concerned at a specific point in time.
Q: What is the consequence of a professional being unable to perform this skill according to the standard?
Q: How frequent and under what conditions is this skill performed?
Q: Under routine circumstances, how would you rate the level of difficulty in performing this skill?
Q: What is the average length of time or number of repeated events that are minimally necessary for an individual to become proficient in performing the skill to the standard?
A competent career development professional requires a minimum of one year of experience with at least 40 different clients, representing a broad range of individuals.
Practitioners typically perform this competency without supervision, and alone.
It is unlikely that this competency will automate.