9.2 – Respond to Cybersecurity Breaches
Career Development Professionals (CDPs) report suspicious events or unusual activity when using organizational IT systems to a designated authority to determine if the incident is indicative of a security breach. A breach of security of safeguards involving personal information might result in potential harm to individuals whose personal information might have been accessed.All security breaches of personal information must be reported in compliance with data breach regulations. Affected individuals must be informed of situation as soon as possible, informed of what steps are being taken to reduce the risk of harm, and given guidance on actions required to mitigate possible further harm.
9.1 – Use Digital Technology
Career Development Professionals (CDPs) use digital technology to access and share information, and to develop and deliver programs and services.
8.6 – Deliver Presentations
Career Development Professionals (CDPs) deliver presentations to inform, explain and persuade others.
8.5 – Conduct Meetings
Career Development Professionals (CDPs) conduct meetings to enable effective decision making and sharing of information and ideas. Effectively planned and executed meetings result in positive and productive relationships and working environments.
8.4 – Communicate in Writing
Career Development Professionals (CDPs) communicate in writing to inform, explain, or persuade others.
8.3 – Communicate Non-verbally
Career Development Professionals (CDPs) use non-verbal communication to build and maintain rapport, reinforce verbal messages, and promote increased understanding.CDPs need to understand how non-verbal cues are read or understood by others and must become adept at reading the cues in others, recognizing differences across various cultures and abilities.
8.2 – Communicate Verbally
Career Development Professionals (CDPs) express themselves verbally in an effective manner, choosing language relevant to their audience. This enables them to share information, ensure clarity and understanding, and promote a cooperative and productive work environment.
8.1 –Use Active Listening Skills
Career Development Professionals (CDPs) allow clients to express themselves freely without interruption and without fear of being judged. CDPs use active listening to gather the information they need to gain an understanding of client’s needs.
7.4 – Maintain Health and Wellness
Career Development Professionals (CDPs) adopt healthy behaviours to achieve and maintain optimal physical and mental wellness.
7.3 – Plan and Organize Work
Career Development Professionals (CDPs) plan and organize their work activities, involving others as required and considering resources available, in order to achieve organizational goals.
7.2 – Interact with Others in Respectful and Civil Manner
Career Development Professionals (CDPs) demonstrate respect and civility in their interactions with others to promote a safe and healthy workplace free of harassment and discrimination.
7.1 – Manage Emotional Responses
Career Development Professionals (CDPs) reflect on their own values, beliefs, biases, emotions, and responses to client situations. This awareness enables them to acknowledge, and react appropriately to, situations that trigger emotional responses. This protects personal wellbeing while optimizing services delivered to clients.
