Career Development Professionals (CDPs) allow clients to express themselves freely without interruption and without fear of being judged. CDPs use active listening to gather the information they need to gain an understanding of client’s needs.
Competent career development professionals must be able to:
Competent career development professionals must know and understand:
Competent career development professionals must be able to perform this competency in the following range of contexts:
The ease of providing a distraction-free space may vary based on environment where exchange occurs.
Industry-specific terms contained in the standard defined here, where applicable.
Paraverbal: messages transmitted through the manner in which words are spoken, e.g. tone, pacing, pitch
Q: What is the consequence of a professional being unable to perform this skill according to the standard?
Q: How frequent and under what conditions is this skill performed?
Q: Under routine circumstances, how would you rate the level of difficulty in performing this skill?
Q: What is the average length of time or number of repeated events that are minimally necessary for an individual to become proficient in performing the skill to the standard?
A career development professional uses active listening skills in all interactions and seeks advice and guidance on how to enhance communication on a regular basis.
Practitioners typically perform this competency without supervision, and alone.
It is unlikely that this competency will automate.
