Leadership Hub
A method to reduce administrative burden and free up time for mission-driven work.
Small inefficiencies add up fast. A few strategic changes can streamline processes, reduce redundancy, and improve productivity without adding costs.
Before making efficiency improvements, ask yourself:
Instead of:“We spend hours each month manually tracking volunteer hours.”
Try:“Let’s set up a Google Form where volunteers self-report hours, cutting admin time by 50%.”
Do a monthly “efficiency audit”—have staff list 1–2 administrative tasks that could be improved or eliminated. Note, however, that sometimes these tasks create a much-needed enforced break for staff. It may seem like a waste to have a staff person at a photocopier for a couple of minutes, but this may be the only time the person will have to stand up away from their desk and not be in the presence of a client.
Patrick Lencioni’s (2004) Death by Meeting: A Leadership Fable…About Solving the Most Painful Problem in Business. Jossey-Bass.
